Shipping policy
Shipping Policy
Processing Time
All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping Method | Estimated Delivery Time
Standard Shipping | [5–8] business days
Expedited Shipping | [2–4] business days
International Shipping | [10–20] business days
Shipping costs vary depending on the item(s) ordered and will be calculated and displayed at checkout.
Delivery delays can occasionally occur due to carrier issues, customs (for international orders), or extreme weather.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can track your order at [tracking link / carrier name].
International Shipping
International orders may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.
Lost or Stolen Packages
PitStop Shop is not liable for products lost or stolen in transit after being marked "delivered" by the carrier. If your tracking shows delivered but you haven't received your package, please contact the carrier first, then reach out to us at shop.drivecore.store@gmail.com and we'll do our best to help.
Damaged Items
If your order arrives damaged, please contact us within [48 hours / 7 days] at [support email] with photos of the damaged item and packaging, and we'll arrange a replacement or refund.
Order Changes & Address Errors
If you need to change your shipping address or order details, contact us at [support email] as soon as possible. We can't guarantee changes once an order has entered processing.